Terms & Conditions

Welcome to KOTA Coffee! We're delighted to have you join our coffee community. Before you dive into the world of our freshly roasted beans and delightful brews, please take a moment to review our terms and conditions.

1. Acceptance of Terms:

By accessing or using our website (www.kotacoffee.com) and any related services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

2. Privacy and Data Protection:

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website and services.

3. Online Store and Purchases:

a. Orders: When you make a purchase through our online store, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any orders for any reason at our discretion.
b. Pricing and Payment: Prices for our products are subject to change without notice. We accept various payment methods through secure channels. Any payment card information you provide is subject to our Privacy Policy.
c. Shipping and Delivery: We do our best to ensure timely delivery; however, delivery times may vary. Please refer to our Shipping Policy for detailed information on shipping and delivery.
d. Returns and Refunds: We want you to be satisfied with your purchase. Refer to our Returns and Refunds Policy for details on how to request a return and the conditions that apply.

4. Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is the property of KOTA Coffee and protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our explicit permission.

5. User Conduct:

a. Respectful Interaction: We encourage respectful and constructive communication on our website and social media channels. Any content or behaviour deemed offensive or inappropriate will not be tolerated.
b. Account Security: You are responsible for maintaining the security of your account information, including your username and password. Notify us immediately of any unauthorised access or breach of your account.

6. Termination:

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any reason, including but not limited to a violation of these terms.

7. Disclaimer of Warranties:

While we strive for accuracy and quality, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided on our website.

8. Limitation of Liability:

In no event shall KOTA Coffee, its affiliates, or its partners be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.

9. Changes to Terms and Conditions:

We reserve the right to modify or replace these terms and conditions at any time. Your continued use of our website and services after any changes constitutes acceptance of the new terms.

10. Contact Us:

If you have any questions or concerns regarding these terms and conditions, please feel free to contact us at info@kotacoffee.com.

Thank you for choosing KOTA Coffee! We appreciate your support and look forward to sharing the world of exceptional coffee with you.